WCEMS-- Assistant Chief of Community Outreach

[WakeCountyEMS]

https://ewaketalent.csod.com/ux/ats/care...waketalent

What You'll Be Doing

The EMS Assistant Chief of Community Outreach provides public messaging, education and community outreach to the residents and visitors to Wake County. The position is responsible for management of, including developing curriculums and material for, various programs and public outreach events as well as providing oversight to youth programs including EMS club, EMS Camp, EMS Cadets, etc. The position works with the Communication Office to establish and maintain relationships with media outlets and assist the department with media inquiries about the EMS system and requests for public information.

Essential Functions:

Serve in a highly visible position in the community and must act with a high degree of courtesy, professionalism, respect, and always with the mission statement of prompt, compassionate, and clinically excellent care in mind
Establish and maintain relationships with community leaders, including political, civic, faith based, and corporate, to evaluate and develop community outreach and public education programs based on alignment with shared goals, effectiveness and feasibility
Coordinate the deployment of personnel and equipment for various community outreach and public education programs
Collect data and develop reports to show effectiveness of public education and community outreach programs
Schedule and run meetings and presentations
Develop and oversees various community programs such as, EMS citizens academy and EMS Code Celebrate!
Understand scene management and the Incident Command System
Participate in various department specific committees regarding decisions on protocols, equipment, vehicles, uniforms, etc.

About Our Team
Wake County EMS is a cutting-edge emergency medical services system that is responsible for providing EMS services throughout Wake County and within each of the county’s 12 local municipalities. We have well-developed mobile integrated health (community paramedicine) and research programs. We responded to over 126,000 requests for 911 EMS services in 2022. We greatly value the enrichment we receive through diversity in our staff, and we are continuously working to enhance that diversity and create spaces where all employees can thrive.

The Basics (Required Education and Experience)
Associate's degree
Five years of experience in the area of Emergency Medical Services, managing community engagement programs
Valid Driver's License and "safe" driving record
Equivalent education and experience are accepted
Beyond the Basics (Preferred Education and Experience)
Five years of experience in the Wake County EMS System or five years of media experience in the central North Carolina market
ICS 100, 200, 300, 400, 700 and 800
How Will We Know You're 'The One'?
Exceptional oral/public speaking and written communication skills to interact effectively with individuals at all levels of the organization with tact and diplomacy
Superior customer service skills, integrity and commitment to collaboration and forward-thinking efficiency
Excellent critical thinking, prioritization, organization, and conflict resolution skills
Ability to build constructive working relationships characterized by a high level of acceptance, cooperation and mutual respect
Ability to move projects forward and successfully implement comprehensive changes to HR policies, procedures and systems
Ability to consider the relative costs and benefits of potential actions to choose the most appropriate one
Awareness of others' reactions and understanding why they react as they do
About This Position
Location: John H. Baker, Jr. Public Safety Center Raleigh, NC 27601

Employment Type: Regular

Work Schedule: Mon - Fri 0800-1700 with availability during evenings, weekends and holidays as needed.

Hiring Range: $84,540 to $114,129

Posting Closing Date: 7:00 pm on 11/7/2023